Contact Us

How to Contact the Illinois Certification Board:

exterior of ICB office building

Hours of Operation

Operations Update

From July 15, 2026 to August 31, 2026, please email or call, as the office will be closed to walk-in service.

Hours of Operation: 8:00am-12:00pm and 1:00pm-4:30pm

Zendesk chat (on the website) is available from 9:00am-12:00pm and 1:00pm-4:00pm.

The office is closed from 12:00pm-1:00pm during lunch.

person speaking on phone
board in meeting

Get in Touch

Email

info@iaodapca.org

Email is the best way to contact us.

Phone: (217) 698-8110

ICB does not utilize a fax machine for correspondence.


ICB Staff

Chris Boyster, Executive Director - chris@iaodapca.org

Dianne Gutierrez-Williams, Associate Director of Certifications, Testing and Operations - dianne@iaodapca.org

Julia Ford, Deputy Director - julia@iaodapca.org

Megan Ragan, Interim Program/Grant Manager - megan@iaodapca.org

Philip Mancini, Application and Accountability Coordinator - phil@iaodapca.org

JoAnna Boles, Administrative Assistant II - joanna@iaodapca.org

Ashia Williams, Administrative Assistant - ashia@iaodapca.org

Kayden Ranzel, Grant Manager - kayden@iaodapca.org

Zeke Reyes, IT Associate - zeke@iaodapca.org

LJ Pemberton, Marketing and Communications Manager - lj@iaodapca.org